custom order faq

please email us at info@jeannettescustomcakes.com to get started.

we are currently fully booked for the remainder of 2021. please contact us to book a date for 2022.

we recommend booking with us as soon as you know what date you would like. even if its not until the following year, we book up quickly and we encourage planning ahead!

we are unfortunately unable to take on custom orders with under two weeks notice.

for cookies and cupcakes, our minimum order quantity is two dozen.

when you have a confirmed date booked with us for a custom order, we will ask how many people you need to feed. we will provide you with a flavour list of selections for our cakes and cupcakes.
we also love to see what kind of ideas you have for your theme, please send us your inspirational images.
from here we will provide you with a quote for your order and get started!

custom order pick up dates are

friday: 12:30pm-1:30pm or 4:30pm-5:30pm

saturday: 9:30am-11:00am

please let us know an approximate time you will arrive so we can have everything set to go for you!

unfortunately, we have recently removed ourselves from the wedding industry to focus on other sweet endeavours.
please get in touch with us for any of your other events and celebrations!

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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